Shipping Policy

Welcome to Vanpowers! Our e-bikes are delivered to the continental United States, the United Kingdom, and most countries in Europe with free shipping.

Total Delivery Time = Processing Time + Shipping Time

Before shipping your order, VANPOWERS normally needs to prepare your products, do strict quality control tests, and carefully package the items. As such, the processing time is separate from the delivery time.

Time zone: (GMT+01:00) Central European Standard Time (Berlin)

Processing Time

Order cut off time: 4:00 PM

Orders placed after the order cut-off time will be processed on the next working day.

For electric bikes in stock at the US/UK/EU/overseas warehouses, it normally takes 0–2 business days to process your order (Fulfilled: Mon – Fri).

Shipping Time & Shipping Fee 


Austria, Belgium, Bulgaria, Czech Republic,Cyprus, Croatia, Denmark, Estonia, France, Finland, Germany, Greece, Hungary, Italy, Ireland, Luxembourg, Lithuania, Latvia, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Spain, Sweden, Slovenia.

Shipping time: 3-5 business days (Shipped: Mon – Fri)

Shipping: Free

United States 

Shipping time: 3-5 business days (Shipped: Mon – Fri)

Shipping: Free

Unfortunately, we cannot ship any products to the following areas of the United States:

Alaska, American Samoa, Guam, Hawaii, the Northern Mariana Islands, Puerto Rico, the Virgin Islands, and APO/FPO addresses.

United Kingdom

Shipping time: 3-5 business days (Shipped: Mon – Fri)

Shipping: Free


Your understanding and patience are much appreciated. We will keep track of shipping status. If you have any other concerns, just let us know. If your order is urgent, please contact us directly at or leave a comment on your order.

Our product price include the VAT or import tax of your shipping destination, but we’ll try our best to establish a comparatively reasonable price for the product. Due to the customs policies of different countries, we CANNOT guarantee whether or not there is a tax for you. In rare cases, orders may have customs fees added by the government (not our site), in which case you will be responsible for the charges.

If you have further questions, please contact us.

 Vanpowers Bike Shipping Map